Terms and Conditions

Last updated on May 17, 2018

Accommodation Terms and Conditions

Terms and Conditions

Visit Carlingford act only as a Booking Agent on behalf of the customer. Any booking made or order placed by you, whether through the Company’s website or otherwise, shall be deemed an offer by you to purchase the services offered by various suppliers. Visit Carlingford only facilitate this arrangement.

Visit Carlingford cannot be held responsible for the actions of customer or Home Owner or any consequences resulting there from.

Booking Confirmation

In order to confirm a booking we require a;

  • €100 Non Refundable Security Deposit per property with rental under €250
  • €200 Non Refundable Security Deposit per property with rental over €250
  • The individual making the booking and paying the deposit is responsible for the entire booking, providing final numbers and ensuring full, correct payment is made.
  • Therefore, if there are any issues regarding the booking, it is the responsibility of this individual to answer to the issue.
  • In turn, we are only required to deal with the person who made the booking, when dealing with any issues or complaints.

Payment Methods

  • Bank Transfer

One total amount to be paid into Visit Carlingford account 2 weeks prior to arrival

  • Credit/Debit Card

If needed, you can use this payment method up to 2 week prior to arrival.

Please note, a service charge of approximately 3% will be incurred.

  • Cash on Arrival

We will accept this form of payment ensuring that;

One full amount is gathered, in Euro, prior to arrival and paid on entry to the property.

With this payment method, arrival time to the Property is no later than 5pm on any given day.

4pm on Public/National Holidays.

Booking Conditions

NUMBER OF PERSONS

The maximum number of persons allowed in each property is shown in the individual house description. Additional persons cannot be accommodated unless otherwise agreed with Visit Carlingford and the Property Owner.

The property owners reserve the right to terminate the hire without notice and without refund for a breach of this condition.

OCCUPATION

If the property owner is prevented by circumstances beyond his/her control from making the property available and cannot provide a suitable alternative, he/she will refund all monies paid by you.

On this occasion, Visit Carlingford in endeavor to organize alternative accommodation at a similar cost.

APPLIANCES

Such as TV’s, Wi-Fi, washing machines, tumble dryers, fridge/freezers, dishwashers, showers, microwaves, toasters, CD and DVD players and/or BBQ’s cannot be guaranteed in the event of a breakdown during your stay but everything will be done to repair or replace the item as soon as possible.

BREAKAGES/DAMAGES

Please contact Visit Carlingford to report any damage or breakages which may occur during your stay. We reserve the right to make a charge on behalf of any owner who needs to claim for damages that may be incurred by the hirers in occupation during their holiday, this includes damage/staining to linen or towels and missing items.

SECURITY

Windows and doors must be kept securely closed and locked at all times when the property is not being occupied.

Cancellation

  • Cancellation is required 4 weeks prior to your arrival date.
  • Should you cancel under the 4 week period, your deposit and any monies paid to that point will be lost.

Property Ownership & Responsibility

  • Visit Carlingford is a booking agent and third party, we are not the property owners.
  • Within Office Hours, we will do our upmost to uphold our responsibility with the customer and ensure communication is made to the Property Owner or Caretaker.
  • We will provide you with correct information as we are given it by the property owner.
  • However, it is the responsibility of the property owner to provide us with correct information on the house layout, provision of facilities and utensils, availability calendar etc.
  • Also, the responsibility of heating, hot water, internet access and general maintenance falls with the property owner.
  • Visit Carlingford is not responsible for any changes of which we have not been made aware.
  • Visit Carlingford provide each guest with Contact Information for our office and the Property Owner or Caretaker should any issues arise.
  • Outside office hours, Visit Carlingford cannot be contacted regarding any household issues.

Complaint/Dispute

  • Should you have a complaint about the property, please make us aware immediately or prior to your departure.
  • If the issue arises outside out office hours, please contact the Property Owner/Caretaker provided to you on arrival.
  • We will do our best to ensure the issue is resolved.
  • However, if we cannot sufficiently resolve the issue, we will pass your details onto the property owner.
  • Customers must directly engage with the supplier to resolve any property issues.

 

Package Terms and Conditions

Terms and Conditions

Visit Carlingford act only as a Booking Agent on behalf of the customer. Any booking made or order placed by you, whether through the Company’s website or otherwise, shall be deemed an offer by you to purchase the services offered by various suppliers. Visit Carlingford only facilitate this arrangement.

Visit Carlingford cannot be held responsible for the actions of customer or Home Owner or any consequences resulting there from.

Booking Confirmation

In order to confirm a booking we require a;

  • €100 Non Refundable Security Deposit per property with rental under €250
  • €200 Non Refundable Security Deposit per property with rental over €250
  • The individual making the booking and paying the deposit is responsible for the entire booking, providing final numbers and ensuring full, correct payment is made.
  • Therefore, if there are any issues regarding the booking, it is the responsibility of this individual to answer to the issue.
  • In turn, we are only required to deal with the person who made the booking, when dealing with any issues or complaints.

Payment Option

GoGroup Online Payment

  • You will receive an email allowing you to invite each member via their email.
  • They will log in and pay one full amount individually.
  • It is the bookers responsibility to make group members aware of payment amount and closing date.
  • A closing date is added so full payment is required 2 weeks prior to arrival.

For any group member unpaid beyond this date a €10 penalty per day will be incurred.

Package Elements

ACTIVITIES

Carlingford Adventure Centre

  • Final numbers are required 3 weeks prior to your arrival date.
  • The most recent final numbers provided will be charged for.

All other Activities

  • Final Numbers are required, along with final payment, 2 weeks prior to arrival.

Weather / Unforeseeable Circumstances

  • VisitCarlingford is a third party booking agent only. We are not responsible for any unseen weather
  • Should the weather affect the ability to do any activity, it is up to the individual activity provider to make a decision on an alternative or to provide a refund.

DINING/CATERING

We, at Visit Carlingford, do our upmost to cater to preferences and times for our customers as best we can.

However, sometimes, last minute amendments need to be made by the venue and we will provide as much notice as we receive.

On the occasion that you are not satisfied will your dining/catering experience, please make the restaurant/delivery service aware of this at that time.

We cannot be responsible for the quality of food provided by them and it is very difficult to deal with this issue long after it has arisen.

It is expected that you arrive to your dining venue on time. Should you be late for your reservation, this reservation may be lost.

ACCOMMODATION

NUMBER OF PERSONS

The maximum number of persons allowed in each property is shown in the individual house description. Additional persons cannot be accommodated unless otherwise agreed with Visit Carlingford and the Property Owner.

The property owners reserve the right to terminate the hire without notice and without refund for a breach of this condition.

OCCUPATION

If the property owner is prevented by circumstances beyond his/her control from making the property available and cannot provide a suitable alternative, he/she will refund all monies paid by you.

APPLIANCES

Such as TV’s, Wi-Fi, washing machines, tumble dryers, fridge/freezers, dishwashers, showers, microwaves, toasters, CD and DVD players and/or BBQ’s cannot be guaranteed in the event of a breakdown during your stay but everything will be done to repair or replace the item as soon as possible.

BREAKAGES/DAMAGES

Please contact Visit Carlingford to report any damage or breakages which may occur during your stay. We reserve the right to make a charge on behalf of any owner who needs to claim for damages that may be incurred by the hires in occupation during their holiday, this includes damage/staining to linen or towels and missing items.

SECURITY

Windows and doors must be kept securely closed and locked at all times when the property is not being occupied.

Property Ownership & Responsibility

  • Visit Carlingford is a booking agent and third party, we are not the property owners.
  • Within Office Hours, we will do our upmost to uphold our responsibility with the customer and ensure communication is made to the Property Owner or Caretaker.
  • We will provide you with correct information as we are given it by the property owner.
  • However, it is the responsibility of the property owner to provide us with correct information on the house layout, provision of facilities and utensils, availability calendar etc.
  • Also, the responsibility of heating, hot water, internet access and general maintenance falls with the property owner.
  • Visit Carlingford is not responsible for any changes of which we have not been made aware.
  • Visit Carlingford provide each guest with Contact Information for our office and the Property Owner or Caretaker should above issues arise.
  • Outside office hours, Visit Carlingford cannot be contacted regarding any household issues.

Property Complaint/Dispute

  • Should you have a complaint about the property, please make us aware immediately or prior to your departure.
  • If the issue arises outside out office hours, please contact the Property Owner/Caretaker provided to you on arrival.
  • We will do our best to ensure the issue is resolved.

However, if we cannot sufficiently resolve the issue, we will pass your details onto the property owner.

  • Customers must directly engage with the supplier to resolve any property issues.

Activity Provider Complaint /Dispute

  • Visit Carlingford is a booking agent and third party that manages your booking for the activity provider.
  • Should any issue occur on the side of the Activity Provider that results in cancellation, failure to provide the activity properly, a bad service etc. This responsibility lies with the Activity Provider.
  • We, at Visit Carlingford, will do our upmost to ensure any issue is resolved but this essentially is between the customer and the activity provider.
  • Customers must directly engage with the supplier to resolve any property issues.

Cancellation

  • Cancellation is required 4 weeks prior to your arrival date.
  • Should you cancel under the 4 week period, your deposit and any payments made up to that point will be lost.

 

Activity Terms and Conditions

ACTIVITY ONLY

Terms and Conditions

Visit Carlingford act only as a Booking Agent on behalf of the  customer. Any booking made or order placed by you, whether through the Company’s website or otherwise, shall be deemed an offer by you to purchase the services offered by various suppliers. Visit Carlingford only facilitate this arrangement.

Visit Carlingford cannot be held responsible for the actions of Customer or Activity Provider or any consequences resulting there from.

Booking Confirmation

  • At Visit Carlingford, we do not provisionally hold any bookings.
  • A €50 non-refundable deposit (per activity) is required to confirm a booking.
  • This deposit is then deducted from your overall total.
  • The individual making the booking and paying the deposit is responsible for the entire booking, providing final numbers and ensuring full, correct payment is made.

Payment Options

Bank Transfer

  • One total amount to be paid into Visit Carlingford account 1 week prior (3 weeks for Carlingford Adventure Centre Activities) to arrival

GoGroup Online Payment

  • You will receive an email allowing you to invite each member via their email.
  • They will log in and pay one full amount individually.
  • A closing date is added so full payment is required 1 week prior to arrival.

(3 weeks for Carlingford Adventure Centre Activities)

For any group member unpaid beyond this date a €10 per day will be incurred.

Credit/Debit Card

  • If needed, you can use this payment method 1 week in advance of your Activity Date.

(3 weeks for Carlingford Adventure Centre Activities)

  • Please note a service charge of approximately 3% will be incurred.

Booking Policies

Carlingford Adventure Centre

  • Final numbers are required 3 weeks prior to your arrival date.
  • The most recent final numbers provided will be charged for.

All other Activities

  • Final Numbers are required, along with final payment at least one week prior to arrival

Cancellation

Carlingford Adventure Centre

Cancellation of your activity must be made 3 weeks in advance or full payment is required/retained.

All Other Activities

Cancellation of your activity must be made 1 week in advance or full payment is required/retained.

On any occasion, if your activity/activities are cancelled after confirming, your deposit is lost.

Activity Provider

Visit Carlingford is a booking agent and third party that manages your booking for the activity provider.

Should any issue occur on the side of the Activity Provider that results in cancellation, failure to provide the activity properly, a bad service etc. This responsibility lies with the Activity Provider.

We, at Visit Carlingford, will do our upmost to ensure any issue is resolved but this essentially is between the customer and the activity provider.

Weather / Unforeseeable Circumstances

Visit Carlingford is a third party booking agent only.

Should the weather affect the ability to do any activity, it is up to the individual activity provider to make a decision on an alternative or to provide a refund. As we are acting only as a booking agent we have no liability for any of the travel arrangements and in particular any liability for any illness, personal injury, death or loss of any kind.

Website Terms and conditions

These terms and conditions (“Terms”, “Agreement”) are an agreement between VisitCarlingford.com (“VisitCarlingford.com”, “us”, “we” or “our”) and you (“User”, “you” or “your”). This Agreement sets forth the general terms and conditions of your use of the www.visitcarlingford.com website and any of its products or services (collectively, “Website” or “Services”).

Accounts and membership

If you create an account on the Website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.

Billing and payments

You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. If auto-renewal is enabled for the Services you have subscribed for, you will be charged automatically in accordance with the term you selected. Sensitive and private data exchange happens over a SSL secured communication channel and is encrypted and protected with digital signatures, and our Website is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users. Scans for malware are performed on a regular basis for additional security and protection. If, in our judgment, your purchase constitutes a high-risk transaction, we will require you to provide us with a copy of your valid government-issued photo identification, and possibly a copy of a recent bank statement for the credit or debit card used for the purchase. We reserve the right to change products and product pricing at any time. We also reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

Accuracy of information

Occasionally there may be information on the Website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, product shipping charges, promotions and offers. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Website or on any related Service is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information on the Website including, without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Website should be taken to indicate that all information on the Website or on any related Service has been modified or updated.

Third-party services

If you decide to enable, access or use third-party services, be advised that your access and use of such other services are governed solely by the terms and conditions of such other services, and we do not endorse, are not responsible or liable for, and make no representations as to any aspect of such other services, including, without limitation, their content or the manner in which they handle data (including your data) or any interaction between you and the provider of such other services. You irrevocably waive any claim against VisitCarlingford.com with respect to such other services. VisitCarlingford.com is not liable for any damage or loss caused or alleged to be caused by or in connection with your enablement, access or use of any such other services, or your reliance on the privacy practices, data security processes or other policies of such other services. You may be required to register for or log into such other services on their respective websites. By enabling any other services, you are expressly permitting VisitCarlingford.com to disclose your data as necessary to facilitate the use or enablement of such other service.

Backups

We are not responsible for Content residing on the Website. In no event shall we be held liable for any loss of any Content. It is your sole responsibility to maintain appropriate backup of your Content. Notwithstanding the foregoing, on some occasions and in certain circumstances, with absolutely no obligation, we may be able to restore some or all of your data that has been deleted as of a certain date and time when we may have backed up data for our own purposes. We make no guarantee that the data you need will be available.

Links to other websites

Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their websites. We do not assume any responsibility or liability for the actions, products, services, and content of any other third-parties. You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site websites is at your own risk.

Advertisements

During use of the Website, you may enter into correspondence with or participate in promotions of advertisers or sponsors showing their goods or services through the Website. Any such activity, and any terms, conditions, warranties or representations associated with such activity, is solely between you and the applicable third-party. We shall have no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any such third-party.

Prohibited uses

In addition to other terms as set forth in the Agreement, you are prohibited from using the Website or its Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Intellectual property rights

This Agreement does not transfer to you any intellectual property owned by VisitCarlingford.com or third-parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with VisitCarlingford.com. All trademarks, service marks, graphics and logos used in connection with our Website or Services, are trademarks or registered trademarks of VisitCarlingford.com or VisitCarlingford.com licensors. Other trademarks, service marks, graphics and logos used in connection with our Website or Services may be the trademarks of other third-parties. Your use of our Website and Services grants you no right or license to reproduce or otherwise use any VisitCarlingford.com or third-party trademarks.

Disclaimer of warranty

You agree that your use of our Website or Services is solely at your own risk. You agree that such Service is provided on an “as is” and “as available” basis. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. We make no warranty that the Services will meet your requirements, or that the Service will be uninterrupted, timely, secure, or error-free; nor do we make any warranty as to the results that may be obtained from the use of the Service or as to the accuracy or reliability of any information obtained through the Service or that defects in the Service will be corrected. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of Service is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material and/or data. We make no warranty regarding any goods or services purchased or obtained through the Service or any transactions entered into through the Service. No advice or information, whether oral or written, obtained by you from us or through the Service shall create any warranty not expressly made herein.

Limitation of liability

To the fullest extent permitted by applicable law, in no event will VisitCarlingford.com, its affiliates, officers, directors, employees, agents, suppliers or licensors be liable to any person for (a): any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use or content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if VisitCarlingford.com has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of VisitCarlingford.com and its affiliates, officers, employees, agents, suppliers and licensors, relating to the services will be limited to an amount greater of one dollar or any amounts actually paid in cash by you to VisitCarlingford.com for the prior one month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.

Indemnification

You agree to indemnify and hold VisitCarlingford.com and its affiliates, directors, officers, employees, and agents harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys’ fees, incurred in connection with or arising from any third-party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your Content, your use of the Website or Services or any willful misconduct on your part.

Severability

All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.

Dispute resolution

The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of Louth, Ireland without regard to its rules on conflicts or choice of law and, to the extent applicable, the laws of Ireland. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the state and federal courts located in Louth, Ireland, and you hereby submit to the personal jurisdiction of such courts. You hereby waive any right to a jury trial in any proceeding arising out of or related to this Agreement. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.

Assignment

You may not assign, resell, sub-license or otherwise transfer or delegate any of your rights or obligations hereunder, in whole or in part, without our prior written consent, which consent shall be at our own sole discretion and without obligation; any such assignment or transfer shall be null and void. We are is free to assign any of its rights or obligations hereunder, in whole or in part, to any third-party as part of the sale of all or substantially all of its assets or stock or as part of a merger.

Changes and amendments

We reserve the right to modify this Agreement or its policies relating to the Website or Services at any time, effective upon posting of an updated version of this Agreement on the Website. When we do we will post a notification on the main page of our Website. Continued use of the Website after any such changes shall constitute your consent to such changes.

Acceptance of these terms

You acknowledge that you have read this Agreement and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Website and its Services.

Contacting us

If you have any questions about this Agreement, please contact us.

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